Workspace / Usage rulesTENGRI MUSIC
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Usage, plan & credit rules

Usage rules version: 2026-10-02.1 · Updated 2 October 2026

Safe and lawful content

Do not create, upload or share illegal content; child sexual abuse or exploitation material; sexual content involving minors; non-consensual sexual content; pornography, sexually explicit material or content primarily intended for sexual gratification; encouragement of self-harm, suicide or dangerous conduct; threats, targeted harassment, hate or encouragement of violence; fraud, deceptive impersonation or material that violates another person’s privacy or rights. Do not use Tengri Music to facilitate harm or wrongdoing. Non-graphic educational, health, support and prevention discussions are allowed when they do not promote harm or sexual gratification.

Your permissions and responsibilities

Use only lyrics, audio, images, video and other media that you own or have permission to use. Obtain permission from the person whose voice or likeness you upload, clone or portray. Do not mislead people about a real person’s involvement or endorsement. You remain responsible for checking and lawfully using what you publish. AI output may be inaccurate or resemble existing work; generated output and a Tengri Music certificate are not a guarantee of copyright, exclusivity or legal clearance.

Reporting and blocking

Use Report content or Report creator on a song to send a private request to our admin Reports section. Include the relevant song and a reason. You may report your own AI-generated output. Our team reviews reports and can restrict public availability or suspend an account. We do not promise that every upload or output is reviewed before it appears.

Block creator hides that creator’s songs from your signed-in Explore, featured, player and playlist views, and prevents their playback in that account. Manage or undo blocks from My account → Blocked creators. Blocking is personal to your signed-in account; public content can still be viewed by other visitors.

Acceptance and account requests

To accept these rules, sign in to your music account, then return to this page and use the acceptance checkbox and button. Acceptance applies to the same account on both the website and Android app.

You must explicitly accept this version before creating or uploading new content. You can continue to view your account or request deletion without accepting a new version. Request account or data deletion. Read our privacy policy.

Free trial

Free accounts reset to 2 generation credits and 2 download credits on their first authenticated visit each day (Istanbul time). Unused free credits expire at the end of the day and do not accumulate. Missed days are not backfilled. Free users may download their own completed songs as MP3. Private songs, license PDFs and premium Studio tools require a paid plan.

Account and payment

Create an account or sign in before payment. Your selected package is kept through sign-in. Credits are assigned to that account only after the server verifies a completed payment. Failed or pending payments do not unlock credits.

Prepaid plans

Monthly and annual packages are one-time credit purchases, not automatically renewing subscriptions. Annual packages include 12 monthly allocations upfront with a 20% discount. There is no automatic monthly refill, credit reset or recurring charge. Unused purchased credits do not expire under the current credit policy. No cancellation is required to stop future billing.

Using credits

One standard generation request uses one generation credit and may return two song versions for paid users. Downloads use download credits. Studio tools show their own credit costs before submission. Free users spend their daily credit balance on eligible generations and MP3 downloads. Audio quality, exact duration and number of successful versions are not guaranteed.

Top-ups and plan changes

Top-ups add to your existing balance without replacing it or downgrading a paid tier. A free account buying a top-up receives Starter access. Buying another plan adds its credits and changes your tier to the purchased plan. Admin adjustments are separate from payment orders.

Failures and payment history

Confirmed failed Studio operations return their reserved credits. An uncertain or pending operation is not a confirmed failure: check its existing status before retrying. Payment history records verified purchases and credit assignment. Contact support from My Account about disputed charges, refunds or missing credits; cash refunds require review.

Tengri Original1 credit · two song versionsTengri Pro2 credits · one song

Pro generation costs 2 credits in every mode for Pro and Friends members. Studio tools and downloads are priced separately; review the cost before confirming.

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